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MULTI TRADE ASSOCIATION

SUPPORTING BUSINESS

SUPPORTING BUSINESS

Membership Criteria


EVERY MEMBER OF THE CONFEDERATION OF BUSINESSES AND TRADERS AGREE TO GIVE A SERVICE ENSURING:
• Good workmanship
• Reliability
• Fair pricing
• Safety
• Customer satisfaction & after sales
• Professional business manner.
REFERENCES AND FEEDBACK:
Members are asked to supply references and upon verification this together with positive public feedback will result in a higher star rating applied in the CBT business directory.

We undertake to ensure that business details are verified before they are accepted by the CBT. Therefore we may conduct checks and obtain references that will satisfy the consumer's expectations. Our checks are conducted in accordance with the most commonly used practises of trade associations within the RMI sector (repair maintenance and improvement), and retail, leisure and services industries. Typical checks vary according to the industry sector and business status of the applicant. We may make personal and business checks along with the business trading history.

We reserve the right to terminate a Membership if significant complaints are received about the conduct of the member or in cases whereby the member renders the CBT into disrepute. The CBT will use sole discretion in deciding what constitutes a significant complaint.