Government announces ban on wheel clamping
Wheel clamping on private land will be banned in England and Wales, the Government announced today.  More
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HMRC issues phone call scam warning
HM Revenue & Customs (HMRC) is warning taxpayers to be vigilant following reports that thieves are making phone calls pretending to be the taxman.  More


Department for Business, Innovation and Skills
More choice on when to stop working - default retirement age retired  More


FTSE 350 companies toast ‘Café Culture’ learning
Skills Minister John Hayes today called on all UK businesses to promote informal learning at work, following pledges from sixty-four innovative companies to increase informal workplace training for their staff.
  More

Government announces ban on wheel clamping


Wheel clamping on private land will be banned in England and Wales, the Government announced today.

The ban will be introduced in the Government’s Freedom Bill in November and will come into force shortly after Royal Assent.

Once in place, anyone who clamps a vehicle or tows it away on private land will face tough penalties.

Home Office Minister Lynne Featherstone said:

"The Government is committed to ending the menace of rogue private sector wheel-clampers once and for all.

"For too long motorists have fallen victim to unscrupulous tactics by many clamping firms. Reports of motorists being marched to cash points or left stranded after their car has been towed are simply unacceptable.

"A ban on clamping and towing on private land will end this abuse and companies who decide to flout new laws will face severe penalties."

Regional and Local Transport Minister Norman Baker said:

"The rules governing parking on private land should be proportionate and should not result in motorists being intimidated or forced to pay excessive fines.

"Cowboy clampers have had ample opportunity to mend their ways but the cases of bullying and extortion persist.

"That is why we are putting an end to these outrageous practices once and for all to ensure that drivers no longer have to fear intimidation from rogue traders, allowing the parking industry to begin to restore its reputation with the motoring public."

Currently, any individual undertaking wheel clamping must hold a frontline licence from the Security Industry Authority (SIA), with supervisors or directors holding a non-frontline licence.

This activity will cease once the ban is in place.




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HMRC issues phone call scam warning


HM Revenue & Customs (HMRC) is warning taxpayers to be vigilant following reports that thieves are making phone calls pretending to be the taxman.

The fraudsters inform taxpayers they are due a tax rebate, and ask for their bank card details over the phone. They then attempt to take money from the account using the details provided. Victims risk having their bank accounts emptied and their personal details sold on to other organised criminal gangs.

The warning comes amid a recent surge in the number of tax scam “phishing” emails reported to HMRC. In the last three months, HMRC has shut down over 180 websites that were responsible for sending out the fake tax rebate emails.

Chris Hopson, Director of Customer Contact at HMRC said:

“We only ever contact customers who are due a tax refund in writing by post. We never use telephone calls, emails or external companies in these circumstances. We strongly urge anyone receiving such a phone call not to give any information to the caller, but report it to the police straightaway.

“If customers receive an email claiming to be from HMRC, we recommend they send it to us for investigation before deleting it permanently.”

HMRC thoroughly investigates phishing attacks and works with other law enforcement agencies in the UK and overseas. In the last 18 months, scam networks have been shut down in a number of countries, including Austria, Mexico, the UK, South Korea, the USA, Thailand and Japan.

HMRC strongly advises customers to:

Check the advice published at www.hmrc.gov.uk/security/index.htm to see if the email you have received is listed Forward suspicious emails to HMRC at phishing@hmrc.gsi.gov.uk and then delete it from your computer/mail account Do not click on websites, links contained in suspicious emails or open attachments Follow advice from www.getsafeonline.co.uk

If you have reason to believe that you have been the victim of an email scam, report the matter to your bank/card issuer as soon as possible. If in doubt please check with HMRC at
www.hmrc.gov.uk/security/fraud-attempts.htm



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More choice on when to stop working - default retirement age retired


The Default Retirement Age (DRA) will be consigned to the history books by October 2011 under proposals published for consultation by the Government today.

The new plans allow for a six month transition from the existing regulations, following the announcement in the Budget that the DRA would be phased out from April 2011.

Currently employers can make staff retire at 65 regardless of their circumstances but this is set to change as people are living longer, healthier lives.

This measure is one of the steps Government is taking to help and encourage people to work for longer against the backdrop of demographic change. Others include reviewing when the state pension age should increase to 66 and re-establishing the link between earnings and the basic state pension.

The consultation also proposes to help employers by removing the administrative burden of statutory retirement procedures. With the DRA removed there is no reason to keep employees ‘right to request’ working beyond retirement or for employers to give them a minimum of six months notice of retirement.

Employment Relations Minister Edward Davey said:

“With more and more people wanting to extend their working lives we should not stop them just because they have reached a particular age. We want to give individuals greater choice and are moving swiftly to end discrimination of this kind.

“Older workers bring with them a wealth of talent and experience as employees and entrepreneurs. They have a vital contribution to make to our economic recovery and long term prosperity.

“We are committed to ensuring employers are given help and support in adapting to the change in regulations, and this consultation asks what kinds of support are required.”

Pensions Minister Steve Webb said:

“Many older people want to work after age 65 and have a wealth of skills and experience that are not being used. We want to get rid of the Default Retirement Age so that if they want to work they can do so. By spending longer in the workforce they can also have a better pension in retirement.”

Although the Government is proposing to remove the DRA, it will still be possible for individual employers to operate a compulsory retirement age, provided that they can objectively justify it. Examples could include air traffic controllers and police officers.

The consultation asks whether the Government could provide additional support for individuals and employers in managing without the DRA or statutory retirement procedure. This includes the possibility of future guidance or a more formal code of practice on handling retirement discussions.

Views are also being sought on whether removal of the DRA could have unintended consequences for insured benefits and employee share plans.

The consultation is open from today until 21 October 2010.




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FTSE 350 companies toast ‘Café Culture’ learning


Skills Minister John Hayes today called on all UK businesses to promote informal learning at work, following pledges from sixty-four innovative companies to increase informal workplace training for their staff.

These companies, including 11 from the FTSE 350, represent nearly two million employees. They formed part of a recent ‘Café Culture’ campaign run by Business in the Community on behalf of the Department for Business, Innovation and Skills (BIS) to improve workers’ skills.

They include:

*Barclays Bank *BT *Channel 4 *FirstGroup *Ginsters *Google *McDonald’s Restaurants *Microsoft

The central aim of 'Cafe Culture' is to promote good practice among employers, so BIS and Business in the Community have today published 'Building the Cafe Culture Movement' to help other organisations to see the benefits of informal adult learning at work.

The resource includes case studies showing how successful companies have seen the business benefits of informal learning, alongside guidance on how to follow in their footsteps.

John Hayes said:

“Businesses have a pivotal role in promoting adult learning, and so have a unique opportunity to change, and indeed improve, people’s lives. In turn they can reap the harvest of a productive and engaged workforce.

"The many household names that have pledged to push informal workplace learning through the Café Culture campaign is testament to the value they place on developing new skills.

"I am delighted to see such positive results and look forward to seeing adult learning continue to grow at work."

The 'Cafe Culture' campaign, which has been running since 2009, has involved a wide range of sectors, including manufacturing, finance, construction, utilities and food and drink companies.

It took its inspiration from the idea of a wider cafe culture, where people meet informally to share ideas in a fun and relaxed environment. By translating this to an office environment, the intention has been to encourage people to work together as teams to support creativity and improve skills.




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New UK passport unveiled


The redesigned UK passport, now featuring strengthened security features and iconic images from across the nation, was unveiled today by Chief Executive of the Identity and Passport Service Sarah Rapson.

The new 10 year passport will be issued from October, with pages of the passport containing well-known UK scenes, including the White Cliffs of Dover, the Gower Peninsula, Ben Nevis and the Giant's Causeway.

The use of these images, recreated through special printing techniques, is just one of a number of enhanced security features contained in the passport, which will give UK citizens added protection from identity theft and fraud and ensure speedier travel across borders. New security measures include: * moving the chip which stores the holder's details to the inside of the passport cover where it will no longer be visible. This gives additional physical protection as well as making it much harder to replace the chip without damage to the passport cover being spotted; * a secondary image of the holder printed onto the observations page; * new designs now stretching across two pages; and * a new transparent covering which includes several holograms to protect the holder's personal details. Sarah Rapson said: "The new passport features a host of scenes from across the UK. "Through its combination of physical and electronic security features, the UK passport remains one of the most secure and trusted documents in the world, meeting rigorous international standards. "The new design is part of our strategy to stay ahead of criminals who look to fraudulently alter or copy passports." The new passport will replace the current UK ePassport, which was upgraded in 2006 with the addition of an electronic chip to hold the owner's details, and to comply with the US Visa Waiver Programme. The personal details page of the passport will be moved to the second page in the passport booklet, in common with other passports in Europe and around the world, to help speed up travellers' passage through border controls.




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111 - The New Number for the Future of Non-Emergency Health Services


A new three-digit number - 111 - that will make it easier for patients to access non-emergency NHS healthcare wherever they are, 24 hours a day, was launched by Health Secretary Andrew Lansley today.

The new service, launched in part of the North East of England today, marks the first step towards a national roll out and is the beginning of a significant White Paper commitment to make care more accessible by introducing a single telephone number for every kind of non-emergency health care.

The 111 service is free to call and is staffed by a team of fully trained call advisers, supported by nurses, who are on hand to assess callers’ needs and ensure they receive the right service as quickly as possible. It guides patients to a locally available service or provides appropriate advice and information 24 hours a day, 365 days a year.

The number can be used when you need help fast but it is not life threatening, or when you do not know who to call. This will be particularly useful outside of GP surgery hours and for people who are away from home.

When someone calls 111, they will be assessed straight away. If it is an emergency, an ambulance will be despatched immediately without the need for any further assessment. For any other health problems, the NHS 111 call advisers will be able to direct people to the service that is best able to meet their individual needs. For minor illnesses and injuries, the 111 service will be able to provide immediate medical advice.

Visiting the very first operational 111 call centre in the North East to talk to staff and patients about how the service is working, Health Secretary Andrew Lansley said:

“It is essential that we improve access to, and understanding about, urgent care services, which includes out-of-hours care. At present, too many people are confused about who to contact and how to do so.

“By putting in place one, easily memorable 111 number for all urgent inquiries to run alongside the emergency ‘999’ number we will simplify NHS services for patients. 111 will be free to call and available 24/7, putting patients in touch with the right NHS service, first time.

“I am delighted that people in County Durham and Darlington are to be the first to benefit from this new service. Later this year we will launch the service in Nottingham City, Lincolnshire and Luton. Ahead of national roll-out, this will help us understand what model works best for patients and delivers value for money.”

Yasmin Chaudhry, Chief Executive of NHS County Durham and Darlington said:

“The NHS 111 service will make it easier for the public to access urgent healthcare and will drive improvements in the way in which the NHS delivers that care. We want to make sure the right care is delivered in the right way for patients as well as ensuring NHS resources are used in the best way.

“By better understanding what people really need from different local services, 111 will help improve efficiency across the whole health care system by reducing unnecessary waste and making sure people get access to the right service, first time.”

Further pilots are planned for the East Midlands in Nottingham City and Lincolnshire and the East of England in Luton. Both regions have been chosen to test different ways of delivering the 111 service using various NHS providers that include the Ambulance Trust, an Out-of-Hours service and NHS Direct.




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Public invited to vote on ideas to make savings


Spending Challenge enters next phase

The public is today being asked to vote to find the best ideas from over 44,000 submitted to the Treasury as part of the public engagement through the Spending Challenge website. The most promising ideas will be taken forward as part of the Spending Review process, which will set budgets for public services for the next four years.

Voting will be open until 31 August 2010, in order to consider ideas before the Spending Review concludes on 20 October.

Since launching the public phase of the Spending Challenge, the Government has received an overwhelming response from the general public, with over 44,000 ideas on how to reduce spending submitted. These ideas were published today on the website: http://spendingchallenge.hm-treasury.gov.uk/ Visitors to the site will be asked to look through the ideas we've had and rate the ones they think have the most potential - helping us to identify the best ideas to be taken forward and investigated in further detail.




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Impact assessment tool picked up by 100 councils


More than 100 councils are now using a new tool designed to show the benefits of local regulation to business, consumers and communities; with numbers growing as budget constraints demand greater demonstration of value for money.

Groundbreaking research commissioned by LBRO, the independent expert in better regulation, has led to the first ever tool for identifying, measuring and managing quality of life impacts from local regulatory services, including anti-social behaviour, crime and violence.

Historically there has been very little research around the wider impacts and outcomes of local regulatory activity - previously only 55 per cent of services were able to make any measurements of impacts in any area.

Heads of regulatory services have long known the benefits their services bring but have found it difficult to quantify and communicate their value to their local authorities, their communities and local businesses. This has contributed to problems in setting budgets and priorities.

Now there is a solution. The LBRO report, entitled Impacts and Outcomes of Local Authority Regulatory Services, and delivered by RAND Europe, identifies 48 cross-cutting outcomes showing demonstrable results for the quality of life in communities from regulatory activities.

And a tool has been created showing how councils can consider the specific outcomes and impacts of their own services.

Since its launch at the end of last year, the Outcomes and Impacts Tool has been picked up by councils across England and Wales, from Cornwall to Lincolnshire, to help them in planning budgets and priorities, and raising their profile.

Kathryn Preece, Head of Environmental Health Services, North West Leicestershire, said: "The membership of the North West Leicestershire Business Engagement Partnership comprises of both regulators and business support organisations. The LBRO attended our meeting and delivered a session using the Impacts and Outcomes toolkit. This proved extremely useful and has enabled us to focus on common outcomes and develop an action plan which all members of the partnership are happy to own."

Chair of LBRO, Clive Grace, said: "It is our role to create the right conditions for change. Regulatory services that can show the impact they are having on their local communities are in a much better position to support businesses and consumers through these challenging economic times."




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Tens of thousands of patients still placed in mixed sex accommodation


Commitments to transparency and sanctions at heart of new approach

Tens of thousands of patients are still being placed in mixed sex accommodation every year without clinical justification, new data released by the Department of Health suggest.

The figures suggest that data are not being captured or recorded consistently across the country. It suggests that NHS organisations’ estates were compliant with ‘virtual elimination’ of mixed sex accommodation, whilst they continued to place patients in mixed sex accommodation for operational reasons.

Today, Health Secretary Andrew Lansley has announced robust new steps to ensure that NHS organisations can be held to account for managing their beds and facilities to eliminate mixed sex accommodation where there is no clinical justification.

From January 2011, routine reporting of NHS organisations’ breaches will be introduced on the basis of a consistent definition – that mixed-sex accommodation will be eliminated, except where it is clearly in the overall best interests of the patient, or reflects their personal choice. The data will be published so that poor performing Trusts have nowhere to hide.

Commissioners will be expected to apply sanctions to NHS organisations who declare a breach. The consistency of a defined ‘breach’ will help enforce common standards across the country, and the existing regime of sanctions will be strengthened.

The reports will be made publicly available for the first time so that patients requiring elective care will be able to choose not to be treated at the worst performing organisations.

Commenting, Andrew Lansley said:

“Patients should not suffer the indignity of being cared for in mixed sex accommodation. I am determined to put an end to this practice, where it is not clinically justified.

"In the future, NHS organisations will have clear standards, spelling out when they should report a breach. Where NHS organisations fail to meet this standard, we will let the public know that they have failed and we will strengthen the fines which may apply.

“Patients and members of the public will be able to see which services continue to allow patients to suffer the indignity of mixed sex accommodation.”

Chief Nursing Officer Christine Beasley said:

“Protecting the privacy and dignity of patients by eliminating mixed sex accommodation must be a priority for the NHS.

“Driving this change will be the publishing of statistics on mixed sex accommodation breaches by NHS Trusts. This measure will allow patients to make better informed decisions about their care.”




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Responsibility deals the way forward for business waste


The Government wants to work with businesses to help them reduce their waste and increase recycling through voluntary responsibility deals, Environment Minister Lord Henley said today.

Working with businesses to put in place voluntary responsibility deals on waste will remove the need for further regulation and will lead to less waste and more recycling with the added benefits of businesses saving money and helping to protect the environment. Visiting the SITA UK plant in the North East of England to see waste being converted into energy, Lord Henley said;

“As householders we all spend a lot of time trying to do the right thing with our waste and recycling, and rightly so.”

“But it’s equally important that businesses - both large and small - do the same. Twice as much waste comes from commerce and industry as from all households put together, so it’s critical that they play their part.”

“As Secretary of State Caroline Spelman made clear last month when announcing the review of waste policy, this Government believes that businesses, like householders, should be encouraged to do the right thing, rather than tied down or penalised with excessive rules and regulations”.

Lord Henley pointed to the good work carried out under existing voluntary agreements - such as the Courtauld Commitment on grocery retail packaging and food waste - as a model for what can be achieved in the future.

Working with businesses, the voluntary responsibility deals on waste will look to deliver change that works for businesses and their customers. By encouraging competition between signatories to achieve the outcomes and stimulate growth and innovation the changes can be delivered cost effectively.

Lord Henley said that a number of sectors were under consideration for possible voluntary responsibility deals in the future, and that there would be close cooperation and active partnership with the businesses and sectors concerned in developing the deals.

“We see responsibility deals as an important part of drive towards a zero waste economy, and I hope that businesses will come forward with ideas and proposals for actions we can work together on.”




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Drivers urged to Bag It! Bin It!’ and help reduce roadside litter


The Highways Agency today called on drivers to help tackle roadside litter on England’s motorways and major A roads.

People responding to the Agency’s Road User Satisfaction Surveys rate keeping motorways and trunk roads free of litter as highly important. However, a recent survey revealed that nearly three quarters of road users felt it was not their responsibility to keep roads litter free.

The Highways Agency’s ‘Bag It! Bin It!’ message reminds road users about the problems that litter can cause, and asks them to make sure their rubbish is properly and responsibly disposed of. Drivers are encouraged to keep a bag for rubbish in their vehicles, until it can be disposed of safely in a bin.

The Highways Agency estimates that the equivalent of at least 700,000 sacks of litter is removed from the motorways and other strategic roads it manages in England every year.

Roadside litter is not only unsightly, but it is a threat to the environment and wildlife and can block drains and cause flooding. For highway authorities, clearing litter diverts much needed resources away from road maintenance and repairs, while items thrown from moving vehicles can be a hazard to other road users.

Derek Turner, Highways Agency Network Director, said:

“The Highways Agency and local authorities will continue to clear litter from our roads, but we could put our resources to better use if rubbish was not carelessly discarded in the first place. Litter is not only unsightly, but we spend public money on clearing it, which could be far better used on keeping our roads safe and in good condition.

“Our ‘Bag it! Bin it!’ message is that one easy way for drivers to tackle roadside litter is by keeping a bag in their vehicle, and using it to store rubbish until it can be disposed of safely in a bin. If everyone took this simple step, it would be a really positive move towards tackling roadside litter.”

The Highways Agency’s Road User Satisfaction Surveys ask respondents to rate the importance of keeping motorways free from litter. Results from the most recent survey show that on a scale of 1 to 10 – with 10 being the most important – respondents rated it at just below 9.'




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Impact assessment tool picked up by 100 councils
More than 100 councils are now using a new tool designed to show the benefits of local regulation to business, consumers and communities; with numbers growing as budget constraints demand greater demonstration of value for money.  More



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Tens of thousands of patients still placed in mixed sex accommodation
Commitments to transparency and sanctions at heart of new approach  More



Responsibility deals the way forward for business waste
The Government wants to work with businesses to help them reduce their waste and increase recycling through voluntary responsibility deals, Environment Minister Lord Henley said today.  More



Drivers urged to Bag It! Bin It!’ and help reduce roadside litter
The Highways Agency today called on drivers to help tackle roadside litter on England’s motorways and major A roads.  More



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New UK passport unveiled
The redesigned UK passport, now featuring strengthened security features and iconic images from across the nation, was unveiled today by Chief Executive of the Identity and Passport Service Sarah Rapson.  More


111 - The New Number for the Future of Non-Emergency Health Services
A new three-digit number - 111 - that will make it easier for patients to access non-emergency NHS healthcare wherever they are, 24 hours a day, was launched by Health Secretary Andrew Lansley today.  More


Public invited to vote on ideas to make savings
Spending Challenge enters next phase  More